GreenRoutes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GreenRoutes mobile application and website.
1. Information We Collect
Information You Provide
- Account registration information: name, email address, and password (if you choose to create an account)
- User-generated content such as reviews, ratings, and photos you submit
- Business information if you register a business listing
- Communications you send to us, including support inquiries
Information Collected Automatically
- Location data: With your permission, we collect your precise or approximate geographic location to provide nearby discovery features. You can revoke location permission at any time through your device settings.
- Usage data: How you interact with the app, including pages viewed, features used, search queries, and time spent in the app.
- Device information: Device type, operating system, unique device identifiers, browser type, and IP address.
- Log data: Server logs including access times, error reports, and referring URLs.
Information from Third Parties
- If you sign in using a third-party service (such as Google or Apple), we may receive limited profile information including your name and email address.
- Analytics providers may share aggregated, de-identified data about user behavior patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the GreenRoutes app and services
- To generate personalized location-based recommendations and show nearby listings
- To process and display community reviews, ratings, and photos
- To improve the accuracy and quality of our search and recommendation features
- To send transactional communications (account confirmations, password resets)
- To send optional promotional communications — only with your explicit consent
- To detect and prevent fraud, abuse, and security threats
- To comply with applicable laws and legal obligations
- To analyze usage trends and improve overall app performance
We do not sell your personal data to advertisers or third-party data brokers. Your location data is used only to power in-app features and is never sold.
3. Third-Party Services
GreenRoutes integrates with the following third-party services which may collect and process data according to their own privacy policies:
- Google Maps API: Used to provide mapping, location, and navigation functionality. Google's Privacy Policy governs their data use. View Google's Privacy Policy.
- Firebase (Google): Used for user authentication, database services, cloud storage, and crash analytics. Subject to Google's Firebase Terms of Service.
- Analytics providers: We may use services such as Firebase Analytics or similar tools to understand how users interact with the app. These tools use anonymized and aggregated data.
- Apple and Google app stores: App distribution and in-app purchase processing are handled by Apple Inc. and Google LLC respectively, subject to their own privacy policies.
We encourage you to review the privacy policies of any third-party services we use. We are not responsible for the privacy practices of third parties.
4. Data Sharing and Disclosure
We do not share your personal information with third parties except in the following limited circumstances:
- Service providers: We may share data with trusted vendors who assist in operating our services (e.g., hosting, analytics, email delivery), under contractual confidentiality obligations.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users before such a transfer.
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal process (e.g., subpoenas, court orders).
- Safety and fraud prevention: We may share information to protect the rights, property, or safety of GreenRoutes, our users, or the public.
- With your consent: We may share your information in any other circumstance where you have given explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.
Location data used for navigation is processed in real time and is not stored beyond the active session unless you have enabled history features. Usage and analytics data may be retained in aggregate, anonymized form indefinitely.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Portability: Request your data in a structured, machine-readable format.
- Opt-out of marketing: Unsubscribe from promotional emails at any time using the unsubscribe link or by contacting us.
- Location permissions: Revoke location access at any time through your device's app settings.
- Do Not Track: We honor Do Not Track signals where applicable.
To exercise any of these rights, contact us at DanielleTuper@GreenRoutes.app.
7. Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted data storage, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.
We encourage you to use a strong, unique password for your GreenRoutes account and to enable any additional security features offered by your device or operating system.
8. Children's Privacy
GreenRoutes is intended for users who are 21 years of age or older (or the legal age in their jurisdiction). We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected data from a minor, we will delete that information promptly.
If you believe a minor has provided us with personal information, please contact us immediately at DanielleTuper@GreenRoutes.app.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify users through the app and/or by email. The updated policy will display the revised effective date at the top of this page.
Your continued use of GreenRoutes following any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: